If you require assistance from our technical support team then please contact them on:
Tel: 01432 845139
Email: [email protected]
Remote Support: training.wbs.uk.com
If you have insurance on your order then the company that will be insuring your goods will be:
Burnett & Associates
To make a claim or discuss your policy please contact them on:
0333 999 7901
[email protected]
Please note that the use of software and equipment provided by Wyvern Business Systems, through the DSA, is for College/University work.
Please refer to the document section for the Maintenance and Support contract and Malware and virus removal policy/guidance
If you use it for social networking and music sites then there is an increased risk of virus issues. If you have problems with your equipment resulting from a “first” time virus then, our technical support team will assist in resolving this without a fee. Second time and thereafter, the removal will be chargeable and will require a collection to carry this out.
In the event that you are requested to return equipment to Wyvern Business Systems due to faults, all items should be properly packaged to avoid any damage occurring during transportation.
Wyvern Business Systems may need to return faulty equipment to the manufacturer or any other 3rd party to assist with repairs or data recovery, you will need to advise Wyvern Business Systems in writing if you do not consent to this.
